+61 (2) 9676 7088      Unit 1, 24 Garling Road, Kings Park 2148, New South Wales, Australia      sales@z50.com.au


Delivery Information

Z50 Australia offers a range of delivery options to make it easy for you to shop with us.

  • In Store Pickup

  • Australia Post e-Parcel

  • Australia Post e-Parcel Express

  • TNT Road Express (For Big and Bulky Delivery)

All of these options are aimed at getting products to you as quickly as possible wherever you are in Australia or International.

We deliver according to the delivery zone in which the orders are delivered to. Simply use our delivery estimator in the shopping cart to get an up-to-date estimation on delivery timeframes and costs specifically for your order.

The processing of orders and all deliveries are only made Monday to Friday excluding public holidays.

Orders weighing over 20kg

Orders weighing over 20kg may be subject to an additional delivery fee, as they are outside our standard delivery criteria. Z50 Australia representative from the Customer Service Centre will contact you and confirm the additional delivery fee. If you have any queries about this please call (+61) 2 9676 7088, Monday - Friday 9am - 5pm (AEST).

Same Day Processing and Despatch

Orders placed before 10.30am Monday to Friday (excluding public holidays) for items that are in-stock are eligible for same day processing and despatch. This excludes big and bulky items, which will be despatched the next-day.

Orders placed after 10.30am will be despatched next business day.

In Store Pickup

Delivery is FREE for In Store Pickups.

When collecting your order from the store, please bring your Tax Invoice or Order Confirmation for confirmation of purchase.

Delivery Timeframe

Once the orders are despatched to our delivery contractor, the delivery timeframe is approximate depending on their availability.

Delivery Options

Delivery Zones

Delivery Timeframe

In Store Pickup

-

Any time between 9am-5pm

Monday to Friday (Excludes public holidays)

 

 

 

Australia Post eParcel

 

 

 

Sydney metropolitan area

1 - 2 business days

Canberra, Melbourne, Brisbane metropolitan area

1 - 3 business days

NSW, ACT, VIC, QLD regional & country area

2 - 3 business days

North Far QLD, TAS, SA, WA, NT regional & country area

3 - 7 business days

 

 

 

Australia Post eParcel Express

 

 

Sydney metropolitan area

Next business days

Other metropolitan area

1 - 2 business days

Other regional & country area

2 - 5 business days

 

 

 

TNT Road Express

 

 

Sydney metropolitan area

1 - 2 business days

Other metropolitan area

2 - 3 business days

Other regional & country area

3 - 7 business days

 

Delivery Options

Delivery Zones

Countries

Delivery Timeframe

AusPost International Courier

(Air Mail)

 

 

 

New Zealand

New Zealand

3 - 7 business days

Asia Pacific

Japan, Korea, Malaysia

3 - 10 business days

USA and Canada

USA, Canada,

4 - 10 business days

UK and European UK, Italy, Germany, Finland

4 - 12 business days

Rest of World

Other countries

5 - 15 business days

 

 

 

 

AusPost International Courier

(Express Courier)

 

 

New Zealand

New Zealand

2 - 4 business days

Asia Pacific

Japan, Korea, Malaysia

2 - 5 business days

USA and Canada

USA, Canada,

3 - 7 business days

UK and European UK, Italy, Germany, Finland

3 - 7 business days

Rest of World

Other countries

4 - 10 business days

 

Please note:

  • Please allow an extra day for items classified as Big and Bulky.

  • Delivery timeframes may change from time to time due to unforseen circumstances, we will endeavour to provide the most up-to-date information for your order or contact you if circumstances change. A team member will contact you via your phone number as listed in your contact details. Please ensure your contact details are up to date. If a team member has not contacted you by the expected date, please contact our Customer Service Centre on (+61) 2 9676 7088.

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